Patient Portal

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PATIENT PORTAL

Frequently Asked Questions

HOW DO I REGISTER FOR THE PATIENT PORTAL?

This is typically completed during the intake process. If you have not received access to the patient portal and would like access, speak with a representative at your local Family Care Center clinic and they can get this process started for you.

I LOCKED MYSELF OUT OF MY PATIENT PORTAL. HOW CAN I RESET MY PASSWORD?
IS THERE A WEBSITE TO THE PATIENT PORTAL?
IS THERE AN APP FOR THE PATIENT PORTAL AVAILABLE ON GOOGLE PLAY OR APPLE STORE?
WHAT CAN I ACCESS ON THE PATIENT PORTAL?
WHAT IS AN ASSESSMENT TOOL AND HOW CAN I COMPLETE THE ASSESSMENTS ON THE PATIENT PORTAL?
HOW CAN I COMMUNICATE WITH MY CARE TEAM THROUGH THE PATIENT PORTAL?
CAN I REQUEST OR SCHEDULE AN APPOINTMENT THROUGH THE PATIENT PORTAL?
CAN I ACCESS MY MEDICAL RECORDS THROUGH THE PATIENT PORTAL?
HOW CAN I ADD OR REMOVE A CREDIT/DEBIT CARD IN THE PATIENT PORTAL?
HOW CAN I ACCESS PATIENT STATEMENTS ON THE PATIENT PORTAL?
HOW CAN I REQUEST A REFILL OF MY MEDICATION ON THE PATIENT PORTAL?
HOW CAN I SEND AN ATTACHMENT THROUGH THE PATIENT PORTAL?
WHAT IS A PATIENT FORM AND HOW CAN I COMPLETE PATIENT FORMS ON THE PATIENT PORTAL?